Privacy Policy

Resilient Leadership ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our contact form. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us through our contact form. The types of personal information we may collect include:

• •Name: Your full name as provided in the contact form
• •Email Address: Your email address for communication purposes
• •Topic: The subject matter of your inquiry (e.g., Executive Coaching, Team Coaching, etc.)
• •Message: Any additional information you choose to provide in your message

Additionally, we automatically collect certain information when you visit our website through cookies and similar tracking technologies, including information collected through Google reCAPTCHA v3. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect to:

• •Respond to your inquiries and provide information about our services
• •Communicate with you via email regarding your inquiries
• •Protect against spam and fraudulent activity through reCAPTCHA verification
• •Improve our website and services
• •Comply with legal obligations

Disclosure of Your Information

We may share your information with third-party service providers who perform services on our behalf:

• •Resend: We use Resend to send and manage email communications. Resend processes your email address and message content to deliver emails. You can learn more about Resend's privacy practices at https://resend.com/legal/privacy-policy
• •Google reCAPTCHA: We use Google reCAPTCHA v3 to protect against spam and abuse. Google may collect information about your device and browsing behavior. You can learn more about Google's privacy practices at https://policies.google.com/privacy

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may also disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• •Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for collecting it, and the categories of third parties with whom we share it.
• •Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• •Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. We do not sell your personal information.
• •Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@resilientleadership.us. We will respond to your request within 45 days, as required by California law. We may need to verify your identity before processing your request.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: